iamhere privacy policy

PRIVACY POLICY – JONSERO

Application: I’m Here
Company: JONSERO
Tax ID: 5002587521
E-mail: Jonsero14@gmail.com

Introduction

This Privacy Policy explains how the I’m Here application, operated by JONSERO, collects, uses, stores, and protects the personal information of its users (customers and professionals). By using the application, the user declares that they have read and agreed to this Policy.

Data Collected

• Full name

• Phone number

• E-mail address

• Location for scheduling services

• Login and authentication data

• Payment data, through secure providers

• Service history, reviews, and interactions within the app

Purpose of Data Collection

• Create and manage user accounts

• Enable communication between customers and professionals

• Schedule services and process payments

• Ensure the security and authenticity of profiles

• Improve the user experience

• Comply with legal and contractual obligations

Sharing of Information

JONSERO does not sell or rent personal data. Data sharing only occurs with:

• Essential service providers (hosting, payments, notifications)

• Legal authorities, if required by law

• Professionals and customers, only for the execution of services

Use of Google Services

The app may use Google services, such as:

• reCAPTCHA – protection against bots

• Google Maps / Places API – location

• Firebase – authentication, storage, and data analytics

• AdMob – display of ads

The use of these services is subject to Google’s Privacy Policy and Google’s Terms of Service.

Storage and Security

Data is stored securely, using technical and administrative measures to prevent loss, misuse, unauthorized access, or disclosure.

User Rights

Users have the right to:

• Access their personal information

• Correct inaccurate data

• Request deletion of their account and data

• Withdraw consent at any time

Requests can be made via: Jonsero14@gmail.com

Data Retention

Data is retained only for as long as necessary for the purposes described in this Policy or to meet legal requirements.

Changes to the Policy

JONSERO may update this Policy at any time. Changes will be published in the app and notified to users where relevant.

Acceptance

By using the app, the user agrees to this Policy and to the terms of the Google services mentioned above.

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TERMS OF USE / LIABILITY TERMS – JONSERO

Application: I’m Here
Company: JONSERO
Tax ID: 5002587521
E-mail: Jonsero14@gmail.com

Introduction

This document defines the terms of use and responsibilities of the I’m Here application. By using the app, the user agrees to follow these rules.

Responsibility of JONSERO

JONSERO acts only as a platform connecting customers and professionals. It is not responsible for:

• Quality of the services provided

• Punctuality or execution of services

• Issues that occur outside the platform

• Conduct of professionals or customers

Responsibility of the User

The user agrees to:

• Provide true and complete information

• Honor scheduled times and service agreements

• Not use the app for illegal or fraudulent purposes

• Respect other users of the platform

Google Services

The app uses Google services (reCAPTCHA, Maps, Firebase, AdMob), which are subject to Google’s Privacy Policy and Terms of Service.

Changes to the Terms

JONSERO may update these Terms of Use at any time. Relevant changes will be communicated within the app.

Contact

Questions or requests: Jonsero14@gmail.com